Booking Terms and Conditions


A deposit of £50 per room is required at the time of booking. If booking via our website, please phone Sayang House to pay the £50 deposit per room. Payments will be taken by card over the telephone. Failure to arrive for your booking will incur a full charge.


Your room will be ready for your arrival from 3pm – 9pm (1500 – 2100). An estimation of your arrival time would be appreciated, closer to your stay. If you are unable to check in between these times, please make us aware at time of booking so alternative arrangements can be made.


Check out time is by 10.30am on the day of departure. Payments can be made by cash, card or bank transfer. We do not accept American Express.

Cancellation Policy

Guests can cancel free of charge until 3 days before arrival. You will be charged 50% of the total price if you cancel in the 3 days before arrival. If you don’t arrive for your booking you will be charged the total price of the reservation.

Non availability

Your booking would only be cancelled by us, for reasons out of our control. In this rare occurrence your booking would be refunded in full. Our liability would not extend beyond this.


All our prices include breakfast. Breakfast is served between 8.30am and 9.30am.


We have private parking for guests. Off road parking is available on the driveway outside the Bed and Breakfast. There are three spaces, allowing one parking space per room. Please park considerately, with other guests in mind.


We welcome one well behaved dog in the Lawley (Double) and Ragleth (Twin) rooms only. A £5 charge will be made per night. Dogs are not permitted on the furniture and should not be left in the rooms unattended. Please bring your own dog bedding. We are a rural area, surrounded by livestock, so dogs need to be kept under control.


Sayang House Bed & Breakfast is a non-smoking establishment.


We are not licensed to sell alcohol, but you are welcome to bring your own. We provide glasses and bottle openers.


Please report any spills, damages or breakages as soon as possible, to allow us to rectify any problems this may cause.


We do not accept any liability for any damage, loss or injury to any member of your party or any vehicle or possessions, unless proven to be caused by a negligent act by ourselves.